Data security and user privacy are fundamentally important to us at SwiftKey. We aim to provide you with the highest quality personalized keyboard experience, while doing so in a safe and secure way.
We have a team dedicated to ensuring we keep the data for our millions of users as safe and secure as possible, and this team takes a series of measures to protect your privacy and data. Additional information for those looking to know more about the data we collect and how we protect your data is outlined below.
To contact us about security issues, please email email@example.com.
Data we collect
The SwiftKey Keyboard apps derive information concerning the words and phrases that you use both from the words you type using SwiftKey Keyboard, and from any third-party services you may use to personalize SwiftKey. These insights are not transferred from your device unless you enable SwiftKey Cloud.
In order to constantly improve our products and services we collect anonymous data on the way you interact with our Products and data on the performance of our Products. This anonymous data is collected independently from SwiftKey Cloud.
Data we exclude from collection
Where a web site or application has identified a field as a password field we will not learn from or record in any way the text entered into that field.
Credit card numbers
We do not learn credit card number entered into a secure text field, and in the rare case you may have entered this type of information in an unsecured field we aim to detect and discard this type of information.
Secure data transfer
If you enable SwiftKey Cloud, your language insights are periodically transferred over encrypted channels to our servers in order to backup your language insights, and sync your language insights across multiple devices. If you choose to personalize SwiftKey with services such as Facebook and Gmail, SwiftKey never has access to your username and password, and this information remains safe with those third-party services.
All usage data is transferred over encrypted channels to our servers, and does not contain any personally identifiable information.
All SwiftKey Cloud user data is fully encrypted, and governed by stringent EU privacy protection laws, the same laws used as a benchmark for the “Safe Harbor” principles of privacy protection and data security in the US.
Opting out and deleting your data
You can delete your SwiftKey Cloud data and account through SwiftKey’s settings menu. We will delete all of your personal data from our servers, remove any authorization tokens for any third-party services you may have used for personalization and remove authorization for any devices linked to your account. You can find directions how to do this on the SwiftKey Support Knowledge Base.