Thank you from the SwiftKey TeamWe’ve got some great news. Since launching the paid version of SwiftKey a week ago, we’ve been the number one paid app download on the Android Market every day since. That’s seven days straight, and we’re overwhelmed.

Thank you very much to everyone who’s supported us since the early days of the alpha app. It’s been a truly remarkable journey, and we’re really getting the sense that people out there have a thirst for intelligent text prediction on their phones, and they’re even willing to pay for it.

Today’s the last day you can get SwiftKey for $0.99, so we’d urge you to get it if you haven’t already. Some users have had trouble with Google Checkout, but so long as you’ve tried to order it before tomorrow, we promise we’ll honor the promotional price. That said, we still think $3.99 (less than the price of a pint) is an absolute bargain!

For those of you unable to download apps via the Market yet, we’ve launched a trial app to replace our beta, and that’s out today. We’re working hard to bring the paid app to other countries and app stores soon, and we’ll keep you posted via our blog and mailing list.

Here’s our latest press release:

 

 

We’ve just published our latest update to SwiftKey and this one fixes the Google Voice bug (we’re happy to say!).

Changelog is short, but sweet:

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SWIFTKEY CHANGELOG – VERSION 1.0.821
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SwiftKey version 1.0.821 builds on our release earlier in the week to fix behavior in Google Voice ‘To’ fields.

Thanks,

Joe

Hey everyone,

Tomorrow our SwiftKey Beta app will expire for anyone still using it. We’ve removed it from the Android Market and will be replacing it with our SwiftKey trial app in the morning. This trial app will have all of the features of the paid version of SwiftKey, but will expire two weeks after being installed.

We’re urging everyone who loves SwiftKey but who can’t yet buy apps on the Android Market to get the new trial. We’re hoping that before it expires, we’ll have a solution that allows people to buy the app regardless of their location or whether or not they own a credit card. So please bear with us, and we’re sorry if SwiftKey Beta expires before you have a chance to get the new trial. We’ll get it out as soon as we can tomorrow. We’re also urging people who aren’t quite convinced about the power of SwiftKey to give it a try. We’re sure you’ll be impressed!

Tomorrow we’re also going to update the paid version of SwiftKey to properly fix the bug with the Google Voice ‘To’ field. We thought we’d fixed this when we solved a bug that was causing similar problems in other apps on Tuesday (we’re in the UK and didn’t have Google Voice installed), but we hadn’t. So we managed to get hold of Google Voice today and fixed this issue properly. Sorry for any inconvenience.

The new update will also improve the way that SwiftKey handles contractions where the initial letter is a lower case “i”; many of you have asked for this, and we think it’s vital to get right, so we’ve fixed it and are issuing it along with the Google Voice fix.

Please keep the feedback coming. We’ve had a phenomenal week in terms of downloads and we’re reading absolutely every comment we receive to shape the future development of this fantastic Android keyboard.

Cheers,

Joe

UPDATE: The bug with Google Voice’s ‘To’ field is not fixed yet, as well as contractions where the letter I is entered in lower case. We’re looking into these issues and promise to get them fixed ASAP!

We’ve been working hard at TouchType since launching the paid SwiftKey app last week to fix a few bugs that have come to light and add some improved functionality. In addition to now being listed in US dollars, our latest release is now available for current users to update to and new users to purchase.

It fixes the contractions issues, a bug that affects prediction and dictating in text fields with drop downs, and a major force close error. It also adds support for dictating in four new languages.

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SWIFTKEY CHANGELOG – VERSION 1.0.800
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Thank you for your interest in the updated full version of SwiftKey. In addition to being listed in US dollars on the Android Market, we have now improved the following:

VOICE DICTATION

New feature for users with Android 2.0+, voice dictations are now supported in:

English, Spanish, French, German and Italian

This requires the phone’s locale to be set to whichever language you would like to dictate in, and phones must have Google Voice Search installed.

BUG FIXES

This release has the following bug fixes:

– Fixed issue with contractions/apostrophization auto-correction
* Therefore, im should become I’m etc. now, like in our Beta
– Fixed prediction/voice dictation bug in fields with drop-down suggestion text fields.
* This includes (but is not limited to):
– Various Contacts (“To”) fields
– Google Maps – directions start and end points
– Ozmium Quick Search Lite and iSearch
– Quick Search Box
– Fixed force close errors that trigger before predictions appear (possibly associated with hard keyboard devices)

~~~

These new features and bug fixes build on the SwiftKey full version features announced in version 1.0.763:

– Simultaneous bilingual prediction, i.e. predictions in two languages at once
– Improved keyboard layouts, with numpad and first iteration of arrow key support
– Performance improvements, solving many lag issues completely
– Enhanced settings options, including disabling prediction behavior for hard keyboards
– Predictions shown in browser, search etc.
– Language module handling improved
– Voice recognition auto caps

This means that since launching our beta, we’ve added all these great features to our full version:

– Simultaneous bilingual prediction
– Voice-to-text support in five languages
– Multi-touch support
– Improved keyboard layout, with numpad, arrow keys and improve symbol access
– Vast performance/speed improvements
– Enhanced settings options, including ability to alter prediction behavior on hard keyboards
– Predictions now shown in browser, search etc.
– Language module handling improved
– Many fixes to initial bugs

Thanks,

Joe

There’s a bug in the new version of SwiftKey that doesn’t set up contractions properly after installing for some users. This means that if you type “im”, you don’t get “I’m” as a prediction, but “in”. This sort of thing. This is causing some of our new users to think that we don’t have good autocorrect, when in fact it’s just the software not working properly.

The way to fix this is, usually, to uncheck the language module in settings, then to recheck it. Some users report it only fixes when they choose another language module and then switch back to their original one. Others say this hasn’t fixed it for them. Either way, we should have this bug fixed in our updated release, coming in the next day or two.

If you are experiencing this bug, please don’t write us off – just go into settings (long press the voice-to-text/wrench key), go into ‘Language Modules’ > ‘Language Module Selection’ and then uncheck whatever language(s) you’re using, and reselect.

I hope that helps!

Joe

UPDATE: We’re now in US dollars :-)

Hi everyone,

We’ve been working flat out the last two days to address a bunch of unforeseen teething troubles with charging for an app on Google’s Android Market. We’re solving as many problems as we can, and haven’t really slept in order to get them sorted.

So very soon, SwiftKey will be listed in US dollars on the Android Market. This is always what we had originally planned, and a problem with Google Checkout meant we couldn’t charge in dollars at launch. Very soon, the app will be $0.99, becoming $3.99 on 9/30. This means people who were getting declined because their banks didn’t like £ sterling can now buy the app.

We’ve also made some changes to the app to make it visible for users with very new phones or modded installations of Android who are within Android’s nine paid app market territories. You should now be able to see SwiftKey in the Market and buy it.

We’re aware that this is still a very limited reach for those of you not in these nine countries. But there’s good news for you, too. Google just announced that in the next few weeks, they’ll be extending availability of paid apps to 14 more countries. We’re also looking to put SwiftKey on alternative app stores to broaden reach and let you buy it with other methods, like PayPal. Please sign up to our mailing list to stay posted on these developments, or follow this blog.

Thanks for all your emails of support! The app has had an overwhelmingly good two days in its post-beta life, something that we are confident will just keep getting better and better as we continue to innovate and improve the app. Watch this space!

Cheers,

Joe

UPDATE: This is fixing errors for most, but not all our users. Some users report bugs with hard keyboards, which we’re looking into. Others may be related specifically to the program you are using SwiftKey in when it crashes. If the instructions below do not help you, please send us a report with as much information as possible to our support team.

Some users are reporting that they’re experiencing force close errors with SwiftKey that repeat and make the app unusable. This happens when language module (LM) data becomes corrupted. It’s also the main reason that people give us one star on the Android Market, which is frustrating because it’s pretty easy to fix and isn’t a reflection of the app itself!

What you need to do is uninstall SwiftKey and then remove the language data from your SD card. The data is stored in the folder ‘swiftkey’ — so you can just delete this folder. Then reinstalling should make the app function properly. Make sure when downloading LM data again you use Wi-Fi, as the chance of the files being corrupted this way is much lower.

If you’d like to back up your personal language data before going through this process, copy the ‘dyn.lm4′ file out of the ‘swiftkey’ folder before deleting it. Then, once you’ve reinstalled and got things working again, paste the file back into the folder.

To delete and copy files on your SD card, you can either mount your phone via USB and do it on your computer, or download a file managing app like ASTRO.

I hope that helps! Moving forward we’re introducing a new method for downloading and checking LM data so that it (1) gets corrupted less and (2) doesn’t crash when it is corrupted, but asks you to download the data again. This new functionality will be released in an update soon.

Thanks!

Joe

SwiftKey tops Android paid app download chart

SwiftKey's on top!

Thank you! It’s only been a few hours, but the full release of SwiftKey is now at the top of the Android paid app chart and has five stars! I don’t think anything could possibly alleviate the strain of being awake for the last 22 hours more than this! We are overwhelmed!

Thank you so much to everyone who’s support us and rushed to buy the app and give it five stars! Now, get to it and help us spread the word ;-)

We’ve also just updated our FAQ with some tips for people who may be having trouble paying for or downloading the app.

Right – bed time!

Cheers,

Joe

SWIFTKEY CHANGELOG – VERSION 1.0.763

The following features have been added in the latest SwiftKey release:

– Simultaneous bilingual prediction
– Improved keyboard layouts, with numpad and first iteration of arrow key support
– Performance improvements, solving many lag issues completely
– Enhanced settings options, including disabling prediction behavior for hard keyboards
– Predictions shown in browser, search etc.
– Language module handling improved
– Voice recognition auto caps

The following bugs were fixed:

– Double word entry
– Mixed upper/lower case display
– Accented character handling

This means that since launching our beta, we’ve added all these great features to our full version:

– Simultaneous bilingual prediction
– Voice-to-text support
– Multi-touch support
– Improved keyboard layout, with numpad, arrow keys and improve symbol access
– Vast performance/speed improvements
– Enhanced settings options, including ability to alter prediction behavior on hard keyboards
– Predictions now shown in browser, search etc.
– Language module handling improved
– Many fixes to initial bugs

Thanks,

The SwiftKey Team

Hello! So it’s 3am in London and SwiftKey is LIVE. It’s been emotional, but we hope you like it.
A lot of people are asking questions via email, so here are the answers to most of the issues and questions I’ve been trying to answer:
For those of you who aren’t in the Android Paid Market territories, for now I’m afraid you’re going to have to wait a little bit. We’re launching a trial of the app for you next week, and soon the app will be in GetJar and Zed, so you should be able to buy it that way.
If you have any other query, please have a quick look at our FAQ here: http://swiftkey.net/faq.html
Or reach out to us on our support forum, here: http://support.swiftkey.net/
Thanks very much!
Joe

We’ve spent the last couple of months working closely with the talented bunch of video producers over at Demodone to come up with a cracking new video to explain why SwiftKey is so great.

We’re really happy with the result. We think it nails exactly why using SwiftKey makes you cool. You save time, you don’t faff around correcting words so much and you get a personalized experience. What do you think?

Anyway, here’s the fantastic video:

So, for all of the SwiftKey fans out there wondering about the people who spend all day and all night thinking about language prediction, machine learning and how to combine the two to make Fluency (which is what SwiftKey runs on), we’ve got good news!

TouchType Ltd., our London-based start-up, has just raised $1.25 million to fund more ambitious technology development and commercial opportunities for the next 12 months or so.

Read more about this in our corporate press release.

Cheers,

Joe